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Sept. 26, Vail Valley Drive water main break

September 26, 2023
Water service outage, Sept. 16, 2023.

6:00 p.m. Sept. 26, 2023

The water main has been repaired and all affected residences are back in service.

Contractors are securing the excavation and working to restore normal traffic flow.

3:30 p.m. Sept. 26, 2023

Approximately 18 residences are without water service due to a water main break on Vail Valley Drive in Vail. Crews are onsite and will remain onsite until water service is restored. Properties impacted are outlined in red in the image above.

The leak happened when a contractor accidentally snagged a water service line during construction activities for a private party and pulled it out at the mainline tap. Once detached, pressurized water from the main flowed out. ERWSD staff are working with the contractor to fix the issue.

Once the repair is complete, crews reopen valves on the water main to restore water service. Properties may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink

To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear

Contact Customer Service at 970-477-5451 with questions.