5:05 p.m., Dec. 3, 2019, FINAL UPDATE
Water service restored in Cordillera. Road repairs begin at 7 a.m., Dec. 4.
As of 5 p.m. , water service was restored to all Cordillera properties that were affected by the repair of the leaking water main on Timber Trail near the intersection with Fenno Drive.
Please use caution while work crews complete backfill and cleanup operations tonight. Road repairs will begin at 7 a.m. Wednesday, Dec. 4. Traffic control measures will continue until 10 p.m., while the concrete cures.
A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink. To clear your pipes of entrapped air and discoloration, run faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
For more information, call Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4:45 p.m., Monday through Friday).
3:45 p.m., Dec. 3, 2019, UPDATE
As of 1:30 p.m., water service was restored to Cordillera properties located on the following roads:
- Fenno Drive between Grey Hawk Lane and Fairway Lane
- Club House Drive
- Club Cottage Drive
- Cottage Circle
- Stag Gulch Court
- Fairway Lane
The leak in the water main was located on Timber Trail, downhill from the intersection with Fenno Drive. Crews are working to repair the water main; please use caution in the area as work will continue into the evening.
Properties on the roads listed below will have no water service until the repair is complete.
- Timber Trail
- West Timber Drive
- East Timber Draw
- Saddle Ridge
- Sundance Lane
- Rodeo Drive
Crews will not leave the site until water service is restored to all properties.
3:15 p.m., Dec. 2, 2019, UPDATE
Excavation of the water main near the intersection of Fenno Drive and Timber Trail in Cordillera progressed today. Crews continue to dig to determine the precise location of the leak in the main. Water service was shutoff for several hours today and was restored about 2:30 p.m.
Please expect intermittent water service outages beginning at 9 a.m. Tuesday, Dec. 3, to the same affected area in Cordillera so crews can resume work. For worker safety, water service must be shut off during excavation operations so the main is not pressurized. Water service will be restored when repairs or the day’s work are complete – generally by 5 p.m.
Fenno Drive will return to 2-way traffic as crews complete cleanup operations. Please use caution as construction equipment remains in the work area for use on Tuesday.
Customers should prepare for the Dec. 3 intermittent water service outages by taking the steps noted below.
10 a.m., Nov. 22, 2019, UPDATE
Due to inclement weather, the planned water service outage in Cordillera has been postponed to Monday, Dec. 2.
Residents in the affected area should expect a temporary water service outage at approximately 9 a.m. Monday, Dec. 2 so crews can repair the leaking water main.
Residents should use caution on Fenno Drive as construction equipment remains in the work area for use on Dec. 2.
Customers should prepare for the Dec. 2 temporary water service outage by taking the steps noted below.
5:15 p.m., Nov. 20, 2019, UPDATE
Excavation of the water main near the intersection of Fenno Drive and Timber Trail in Cordillera progressed throughout today. Crews have not yet determined the source of the leak. Therefore, water service was only briefly shutoff on Nov. 20.
Due to expected inclement weather on Nov. 21, work crews will resume excavation operations on Friday, Nov. 22.
Residents in the affected area should expect a temporary water service outage at approximately 9 a.m. Friday, Nov. 20 so crews can repair the leaking water main.
Fenno Drive will return to 2-way traffic as crews complete cleanup operations; residents should use caution as construction equipment remains in the work area.
Customers should prepare for the Nov. 22 temporary water service outage by taking the steps noted below.
To receive email and/or text updates about this project, please ensure your customer account information includes an updated email address and/or cell phone number. For assistance, contact Customer Service at 970-477-5451.
4:30 p.m., Nov. 18, 2019
Water main repair requires temporary water service outage.
Water service will be temporarily shut down from 9 a.m. to 5 p.m., Wednesday, Nov. 20, to Cordillera properties listed below. A leaking water main at the intersection of Fenno Drive and Timber Trail is scheduled for repair. Water service will be restored when repairs are complete – generally by 5 p.m.
Please drive slowly on Fenno Dr. and watch for construction equipment, signs, cones, and work crews that are active in the area as they prepare for the repair and notify affected properties by going door-to-door. Traffic control measures will be in place during water main repair work.
The temporary water outage will affect buildings located on the roads below.
- Fenno Drive between Grey Hawk Lane and Fairway Lane
- Club House Drive
- Club Cottage Drive
- Cottage Circle
- Stag Gulch Court
- Fairway Lane
- Timber Trail
- West Timber Drive
- East Timber Draw
- Saddle Ridge
- Sundance Lane
- Rodeo Drive
To prepare for a temporary water service outage, fill a bathtub or large bucket with water for hand washing and toilet flushing, and fill several pitchers for drinking or cooking needs. To flush a toilet during a water outage, pour a bucket of water into the bowl all at once. Learn how by watching a short video.
If you are unable to take the above steps to prepare for the planned outage, residents may pick up bottled water in the TimberHearth Restaurant parking lot.
Once the repair is complete, staff will reopen valves on the water main to restore water service. Properties may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink. To clear your pipes of entrapped air and discoloration, run faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
For more information, call Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4:45 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press ‘4’ to be redirected to our answering service.
