1:30 p.m., Oct. 3, 2024
Repair work is complete, and water service has been restored to all affected properties and fire hydrants.
When water service is restored, properties may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink.
To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press '5' to be redirected to our answering service.
8:30 a.m., Oct. 3, 2024
There will be an emergency water service outage in the Cordillera Divide area from 9:00 a.m. to 5:00 p.m. to continue repairs on a water main leak.
Properties on Granada Hill, Casteel Ridge, Alhambra Place, and sections of Cordillera Way will be affected.
The map shows the outlined residences that will be without water service during the repair.
Affected properties will be notified directly this morning.
Crews will stay onsite until the repair is complete.
Affected residents may want to fill containers, buckets, and jugs so that they have water throughout the evening during the outage. Water from a bucket or jug can be used for hand washing, toilet flushing or for drinking or cooking needs. To flush a toilet during a water outage, pour a bucket of water into the toilet bowl all at once (learn how to flush your toilet during a water outage with this short video) or fill the tank for regular flushing.
7:15 p.m., Oct. 2, 2024
Water service has been restored for the evening to all affected properties and hydrants.
There will be an extended emergency water service outage Oct. 3, 2024, from 8:00 a.m. to 5:00 p.m. so crews can continue repairing the leak.
1:45 p.m., Oct. 2, 2024
There is an emergency water service outage for the outlined affected properties on Granada Hill in Cordillera Divide. Water service will remain off until the repair is complete.
Crews are working to repair a water main valve leak and will remain onsite until work is complete.
9:30 a.m., Oct. 2, 2024
Crews are onsite and excavation is underway to expose the water leak.
Affected residents have been notified directly.
There will be an emergency water service outage for the outlined properties on Oct. 2, 2024, to complete repairs. (The map image outlines the affected properties).
To prepare for the outage, affected residents may want to fill containers, buckets, and jugs so that they have water throughout the evening during the outage. Water from a bucket or jug can be used for hand washing, toilet flushing or for drinking or cooking needs. To flush a toilet during a water outage, pour a bucket of water into the toilet bowl all at once (learn how to flush your toilet during a water outage with this short video) or fill the tank for regular flushing.
5:30 p.m., Oct. 1, 2024
On Oct. 1, at 1:30 p.m., Eagle River Water & Sanitation District was notified of a water leak on Granada Hill in Cordillera East.
Crews were able to close a valve to isolate the leak. All affected properties will continue to have water service through the night.
There will be an emergency water service outage on Oct. 2, 2024, for repairs to the water main.
Crews will be back onsite at 8 a.m. to prepare the site for repair and begin excavation.
Residents will be notified directly Oct. 2, 2024.