5:15 a.m., Nov. 13, update
Water service was restored before 3 a.m.
A temporary outage normally stirs up sediment that may briefly cause discolored water in some properties and will also likely cause cloudy water due to air in the system. The water is safe to drink, and you can best clear your pipes by running faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
Crews will leave the area when back-filling and cleanup operations are complete.
8:30 p.m. update
Excavation is progressing. Water mains are generally about 8 feet deep and crews are nearing that depth. Once the main is exposed, the extent of the break can be determined, and a repair will be initiated. Crews will stay onsite until the repair is complete and water service is returned to normal.
5 p.m. update
Crews responded to a water main break near the intersection of Bellflower Drive and Kinnickinnick Road in Intermountain in Vail at about 4 p.m. Nov. 12.
Properties on Bellflower Dr. and those along S. Frontage Rd. west of the intersection with the western end of Kinnickinnick Rd. are without water service until repairs can be completed. Crews are mobilizing equipment to the site to conduct the repair and will not leave until water service has been restored.
Crews will begin excavations once all utilities in the area have been properly located. District staff are notifying affected residents by going door-to-door in the neighborhood.
Residents may pick up bottled water from the bus shelter at the intersection of S. Frontage Rd. and the western end of Kinnickinnick Rd.
Once the repair is complete, crews will reopen valves on the water main to restore water service. Properties may temporarily experience low water pressure until water lines refill. A temporary outage normally stirs up sediment that may briefly cause discolored water in some properties and will also likely cause cloudy water due to air in the system. The water is safe to drink, and you can best clear your pipes by running faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4:45 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press ‘4’ to be redirected to our answering service.
