1 p.m., May 9, 2024
Testing is complete and water service has been restored to all affected properties.
If you have questions, contact Customer Service at 970-477-5451 during normal
business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press
'5' to be redirected to our answering service.
5:30 p.m., May 8, 2024

Testing is complete and water service has been restored to all affected properties.
There will be another scheduled water service outage on Matterhorn Circle,
Upper Matterhorn Circle, Geneva Drive, Alpine Drive, and Gore Creek Drive
in West Vail on May 9, 2024, from 9 a.m. to 5 p.m. to check water main
connectivity of service lines and water mains in the area. This testing is
necessary to plan future rehabilitation efforts for the system.
The outlined residences will experience intermittent water outages during
this time (see map).
Affected residents may want to fill containers, buckets, and jugs so that they
have water throughout the day during the outage. Water from a bucket or jug
can be used for hand washing, toilet flushing or for drinking or cooking needs.
To flush a toilet during a water outage, pour a bucket of water into the toilet bowl
all at once (learn how by watching this short video) or fill the tank for regular flushing.
10:30 a.m., May 8, 2024
Crews are onsite and water service has been shut off for connectivity testing.
Affected properties will experience intermittent water service outages
throughout the day.
Crews will remain onsite until testing is complete.
9 a.m., May 6, 2024
There will be scheduled water service outages on Matterhorn Circle,
Upper Matterhorn Circle, Geneva Drive, Alpine Drive, and Gore Creek Drive
in West Vail on May 8 and 9, 2024, from 9 a.m. to 5 p.m. to check water main
connectivity of service lines and water mains in the area. This testing is
necessary to plan future rehabilitation efforts for the system.
The outlined residences will experience intermittent water outages during
this time (see map).
Affected residents will be notified directly on May 6, 2024.
Affected residents may want to fill containers, buckets, and jugs so that they
have water throughout the day during the outage. Water from a bucket or jug
can be used for hand washing, toilet flushing or for drinking or cooking needs.
To flush a toilet during a water outage, pour a bucket of water into the toilet bowl
all at once (learn how by watching this short video) or fill the tank for regular flushing.
If you have questions, contact Customer Service at 970-477-5451 during normal
business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press
'5' to be redirected to our answering service.