2:30 p.m., May 7, 2024
System maintenance is complete and Customer Service phone lines are operational.
Offices will remain closed for the day due to winter weather conditions.
On Tuesday, May 7, 2024, ERWSD phone lines and offices will be unavailable from 9 a.m. to 1 p.m. due to planned system maintenance.
The Vail office will be closed to the public during the outage and phone lines will go to voicemail. You may leave a detailed message and a Customer Service Specialist will return your call as soon as phone lines are operational.
If you are experiencing a water or sewer emergency, call (970) 477-5451 and press ‘5’ to be directed to Emergency Dispatch.
We recognize the inconvenience and appreciate your understanding as we make improvements to our system.