6:45 p.m., May 25, 2024
The repair is complete and water service has been restored to all affected properties.
There will be a lot of entrapped air in the system. Residents should flush plumbing lines, using cold water faucets that do not have a screen, until the water runs clear (see below).
Please drive slowly and use caution in the work area. Crews will return in the coming days to complete cleanup activities. No additional shutdowns are expected.
5:15 p.m., May 25, 2024
The leak has been located and repairs to the pipe have begun.
Once water service has been restored, properties may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink.
To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
4:00 p.m., May 25, 2024
Crews continue excavation to expose additional sections of pipe to locate the leak. Repairs will begin after the leak location is determined and an appropriate repair plan is developed.
Affected residents and guests may use shower facilities at the Vail Racquet Club in East Vail. See below for details.
1:30 p.m., May 25, 2024
Crews continue excavation to locate the leak. Once the leak is located, crews will begin repairs.
Water service will remain off until repairs are complete.
Please drive slowly and be cautious in the area as heavy machinery is present.
8:30 a.m., May 25, 2024

There will be an emergency water service outage from 9:30 a.m. to 5 p.m. today (5/25) to repair a water main.
Properties on Bald Mountain Rd., Manns Ranch Rd., and most of Booth Falls Rd. will be without water service for the day. All affected properties are being notified directly.
Crews will remain onsite until the repair is complete.
Affected residents and guests may use shower facilities at the Vail Racquet Club in East Vail. See below for details.
Affected residents may want to fill a bathtub, containers, buckets, or jugs so they have water throughout the outage to use for hand washing, toilet flushing, or for drinking or cooking needs. To flush a toilet during a water outage, pour a bucket of water into the toilet bowl all at once (learn how by watching this short video) or fill the tank for regular flushing.
9:15 p.m., May 24, 2024
On Friday afternoon, Eagle River Water & Sanitation District was notified of a water main leak on Booth Falls Road in East Vail.
Crews responded shortly thereafter to assess the situation. Due to the complexity of the leak, water service will remain on overnight but with reduced pressure.
There will be an emergency water service outage on Saturday, May 25, 2024, to repair the pipe.
Crews will be onsite at 8:00 a.m. to begin excavation of the suspected leak area. Crews will remain onsite until the repair is complete.
All affected properties will be notified directly.
The Vail Racquet Club has graciously agreed to allow use of its shower facilities by affected residents and guests. The Club is open from 6 a.m. to 9 p.m. and will note the name and property address of those who request access to the facilities. Residents should go to the front desk to sign in.
The Vail Racquet Club
4695 Vail Racquet Club Drive, Vail, CO 81657
To prepare for a temporary water service outage, fill a bathtub or large buckets with water for hand washing and toilet flushing, and fill several containers or jugs for drinking or cooking needs. To flush a toilet during a water outage, pour a bucket of water into the toilet bowl all at once (learn how by watching this short video) or fill the tank for regular flushing.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press '5' to be redirected to our answering service.