10:30 a.m., Mar. 13, 2024
Repairs have been completed and water service has been restored to all
affected properties and fire hydrants.
Once water service has been restored, properties may temporarily experience
low water pressure until water lines refill. A temporary outage normally entraps
some air in the water distribution system, which can cause water to have a cloudy
appearance. It also stirs up sediment in water mains that may briefly cause
discolored water. The water is safe to drink.
To clear your pipes of entrapped air and discoloration, run cold water faucets
that do not have a screen, such as those in tubs or an outside spigot. Flush
your lines until the water runs clear.
If you have questions, contact Customer Service at 970-477-5451 during normal
business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press
'5' to be redirected to our answering service.
1 p.m., Mar. 11, 2024
There will be a scheduled water service outage on Meadowbrook Drive in
West Vail on Mar. 13, 2024, from 9 a.m. to 5 p.m. to make improvements to
the distribution system.
The outlined residences will be without water during this time (see map).
Affected residences will be notified directly on Mar. 11, 2024.
Affected residents may want to fill containers, buckets, and jugs so that they
have water throughout the day during the outage. Water from a bucket or jug
can be used for hand washing, toilet flushing or for drinking or cooking needs.
To flush a toilet during a water outage, pour a bucket of water into the toilet bowl
all at once (learn how by watching this short video) or fill the tank for regular flushing.
If you have questions, contact Customer Service at 970-477-5451 during normal
business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press
'5' to be redirected to our answering service.