1:45 p.m., Mar. 12, 2024
Repair work is complete and water service has been restored to all residences and fire hydrants.
Once water service has been restored, properties may temporarily experience low water pressure until
water lines refill. A temporary outage normally entraps some air in the water distribution system, which
can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly
cause discolored water. The water is safe to drink.
To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a
screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours
(8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press '5' to be redirected
to our answering service.
11:45 a.m., Mar. 12, 2024

There is a temporary water service outage on Lionsridge Loop and Vail View Drive
today, Mar. 12, 2024 starting at 11:45 a.m. to repair a water service line leak
(see outage map for affected properties).
Affected residents have been notified directly and crews are working to have the repair
complete as soon as possible.
Crews will stay onsite until work is complete.
If you have questions, contact Customer Service at 970-477-5451 during normal
business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press
'5' to be redirected to our answering service.
10:30 a.m., Mar. 12, 2024
There will be a temporary water service outage for affected residences on
Lionsridge Loop and Vail View Drive today, Mar. 12, 2024 (see outage map for affected properties).
The outage is necessary in order to repair a service line leak.
Affected residents are being notified directly and crews will work to have the repair
complete as soon as possible.
Affected residents may want to fill containers, buckets, and jugs so that they
have water throughout the day during the outage. Water from a bucket or jug
can be used for hand washing, toilet flushing or for drinking or cooking needs.
To flush a toilet during a water outage, pour a bucket of water into the toilet bowl
all at once (learn how by watching this short video) or fill the tank for regular flushing.
If you have questions, contact Customer Service at 970-477-5451 during normal
business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press
'5' to be redirected to our answering service.
8:30 a.m., Mar. 12, 2024
Crews are back onsite this morning to assess the leak and begin repairs.
If you have questions, contact Customer Service at 970-477-5451 during normal
business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press
'5' to be redirected to our answering service.
7 p.m., Mar. 11, 2024
Repairs have been completed and water service has been restored for the evening at 1020 Vail View Drive at Sandstone Creek Club.
Crews will be back onsite in the morning to assess the second leak and begin repairs.
4:45 p.m., Mar. 11, 2024
The leak has been repaired and water service has been restored for 1023, 1030, and 1040 Lionsridge Loop.
Water service remains off for the Sandstone Creek Club at 1020 Vail View Drive due to a second leak.
Crews are onsite and excavation is underway to locate the leak and determine repair.
Affected residents may want to fill containers, buckets, and jugs so that they have water throughout the day during the outage. Water from a bucket or jug can be used for hand washing, toilet flushing or for drinking or cooking needs.
To flush a toilet during a water outage, pour a bucket of water into the toilet bowl all at once (learn how by watching this short video) or fill the tank for regular flushing.
8 a.m., Mar. 11, 2024
There is a scheduled water service outage on Lionsridge Loop and Vail View Drive today, Mar. 11, 2024, from 8 a.m. to 5 p.m. (see outage map for affected properties)
This scheduled outage is to repair a leaking water service line at Sandstone Creek Club.
Affected residents were notified directly on Mar. 8, 2024.
Crews will be onsite until the repair is complete.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press '5' to be redirected to our answering service.
12 p.m., Mar. 8, 2024
There will be a scheduled water service outage on Lionsridge Loop and Vail View Drive on Mar. 11, 2024, from 8 a.m. to 5 p.m. (see outage map for affected properties)
This scheduled outage is to repair a leaking water service line at Sandstone Creek Club.
Affected residents will be notified directly on Mar. 8, 2024.
Affected residents may want to fill containers, buckets, and jugs so that they have water throughout the day during the outage. Water from a bucket or jug can be used for hand washing, toilet flushing or for drinking or cooking needs.
To flush a toilet during a water outage, pour a bucket of water into the toilet bowl all at once (learn how by watching this short video) or fill the tank for regular flushing.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press '5' to be redirected to our answering service.