8:15 p.m., Jan. 19, 2024
The repair is complete and all affected residences have water service.
Once water service has been restored, properties may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink.
To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press '5' to be redirected to our answering service.
4:30 p.m., Jan. 19, 2024
The damaged section of pipe has been removed and repair components are being installed.
Crews will remain onsite until water service is restored.
1 p.m., Jan. 19, 2024
Crews have exposed the pipe and located the leak and are currently working on the repair.
Affected properties will be without water service until the repair is complete.
9 a.m., Jan 19, 2024
There is an emergency water outage on West Wildridge Road, North Point, and Flat Point for repairs to the distribution system. The outlined residences and fire hydrants (see map below) will be without water service while repairs are being completed.
Residents who live east of the Northpoint and Wildridge Rd. intersection are being asked to enter and exit the neighborhood via Wildridge Road East. Those who live west of the intersection are being asked to enter and exit via West Wildridge Road.
Residents have been notified directly. Crews will stay on site until work is complete.
10:30 p.m., Jan. 18, 2024
Xcel Energy was able to isolate and repair the gas leak. All affected residential gas lines have been checked and the Xcel Energy personnel will remain onsite until approx. 11:30 p.m.
Wildridge Road is now open, and the temporary traffic control will remain in place overnight.
District crews will be back onsite in the morning at 7:30 a.m. Excavation will resume in the morning to expose the pipe and locate the water leak.
There will be an emergency water outage for affected properties (see map below) on Jan. 19, 2024, from 8 a.m. to 5 p.m. while crews repair the water main. All affected properties have been notified.
7:30 p.m., Jan. 18, 2024
Excavation efforts to expose the water leak have been temporarily paused due to a damaged gas line. Crew is currently working to repair the gas leak.
Xcel Energy and the fire department are on site. Wildridge Rd. is currently closed to all traffic.
Crews will stay on site until the gas leak is repaired.
12:15 p.m., Jan. 18, 2024
Equipment is onsite and excavation has begun. Crews will excavate to expose the pipe and locate the leak for repair.
Residents who live east of the Northpoint and Wildridge Rd. intersection are being asked to enter and exit the neighborhood via Wildridge Road East. Those who live west of the intersection are being asked to enter and exit via West Wildridge Road.
9:30 a.m., Jan. 18, 2024
Crews are waiting for equipment to be mobilized for excavation due to current weather and road conditions. The safety of our staff and customers is of utmost importance.
Once equipment arrives onsite, excavation activities will begin to expose the pipe and repair the leak.
There will be an emergency water outage for affected properties (see map below) on Jan. 19, 2024, from 8 a.m. to 5 p.m. while crews repair the leak. All affected properties will be notified directly.
2:30 p.m., Jan. 17, 2024
At about 1 p.m., Wednesday Jan. 17, Eagle River Water & Sanitation District was notified of a water main leak near the intersection of North Point, Flat Point, and Wildridge Road West in Wildridge.
Crews responded immediately to assess the situation and divert the leaking water to avoid any potential damage to nearby properties. Equipment will be deployed to the site for excavation once underground utilities are located.
The below map was produced by Eagle River Water & Sanitation District. Use of this map should be for general purposes only. ERWSD does not warrant the accuracy of the data contained herein.