8:30 p.m., Dec. 9, 2021, final update
Water service was restored to all buildings at 7:10 p.m. today. Backfill of the excavation site and cleanup activities will continue through Dec. 10.
5:30 p.m., Dec. 9, 2021, update
A lengthy excavation continued today as the pipe was unusually deep and the dig was complicated by its proximity to the Eagle River. The leaking section was located late this afternoon. Work to replace the damaged section of pipe is underway.
Crews estimate that water service will be restored by 9 p.m.
Please see below for how to clear your pipes of entrapped air and flush your household lines.
4:30 p.m., Dec. 8, 2021
Repairs to fix water main leak underway
On Dec. 7, Eagle River Water & Sanitation District was notified of a leaking water main near West Beaver Creek Blvd. and the Eagle River in Avon.
An investigation and excavation activities to locate the leak began Dec. 8. The repair will require a temporary interruption of water service to some properties in this area that will start at 8 a.m. on Thursday, Dec. 9 and is scheduled to be complete by 5 p.m., weather permitting.
The emergency water outage will affect the following areas on Dec. 9:
- Liftview Condominiums
- Bridgewater Terrace
- Avon Wastewater Treatment Facility
Once the outage begins, the repair crew will continue working until water service has been restored. To prepare for a temporary water service outage, fill a bathtub or large bucket with water for hand washing and toilet flushing, and fill several pitchers for drinking or cooking needs. To flush a toilet during a water outage, pour a bucket of water into the bowl all at once. Learn how by watching a short video.
Once the repair is complete, crews will reopen valves on the water main to restore water service. Properties may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink. To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
The bike path adjacent to the Eagle River in this area is closed and a detour is in place. Please use caution on the temporary bike path.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4:50 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press ‘5’ to be redirected to our answering service.