Customer Service office is virtual during renovations

In-person assistance available by appointment

The Vail office (846 Forest Road) is closed to the public for an office remodel. Construction and the office closure are expected to last through May 2022.

To contact Customer Service, call 970-477-5451 between 8 a.m. – 12 p.m. and 1 p.m. – 4:50 p.m., Monday through Friday, or email .

If you need to meet in person, please contact Customer Service to make an appointment.

A drop box for payments and documents will continue to be available at the front of the building throughout construction.

Thank you for your patience.