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February 2019

Customer Service office closed

February 18 from 8:00 am to 5:00 pm

The customer service office is closed Monday, Feb. 18, for Presidents Day. The closure includes billing and customer service, as well as routine field operations. Customers may make a credit card payment anytime online, by phone (call 970-476-7480 and press 1) or by using the payment drop box at the Vail office (846 Forest Road). Water and wastewater facilities operate uninterrupted every day. To report a water or sewer emergency, call 970-476-7480 at any time of day and press “2”…

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May 2019

District offices closed

May 27
District Office, 846 Forest Road
Vail , CO 81657 United States
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Administrative offices will be closed for Memorial Day. The closure includes administrative functions, billing and customer service, construction projects, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '2' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Tuesday, May 28.

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June 2019

Water station at Vail Farmers’ Market and Art Show

June 16 from 10:00 am to 3:30 pm

Bring a water bottle to the Vail Farmers' Market and refill it at the ERWSD tent while you check out the market - Sundays through Oct. 6.

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Water station at Vail Farmers’ Market and Art Show

June 23 from 10:00 am to 3:30 pm

Bring a water bottle to the Vail Farmers' Market and refill it at the ERWSD tent while you check out the market - Sundays through Oct. 6.

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July 2019

District offices closed

July 4
District Office, 846 Forest Road
Vail , CO 81657 United States
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Administrative offices will be closed for Independence Day. The closure includes administrative functions, billing and customer service, construction projects, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '1' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Friday, July 5.

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September 2019

District offices closed

September 2
District Office, 846 Forest Road
Vail , CO 81657 United States
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Administrative offices will be closed for Labor Day. The closure includes administrative functions, billing and customer service, construction projects, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '1' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Tuesday, Sept. 3.

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November 2019

Customer Service office closed

November 11 from 8:00 am to 5:00 pm

The customer service office is closed Monday, Nov. 11, in observance of the Veterans Day holiday. The closure includes billing and customer service, as well as routine field operations. Customers may make a credit card payment anytime online, by phone (call 970-476-7480 and press 1) or by using the payment drop box at the Vail office (846 Forest Road). Water and wastewater facilities operate uninterrupted every day. To report a water or sewer emergency, call 970-476-7480 at any time of…

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District offices closed

November 28 from 8:00 am to November 29 from 5:00 pm
District Office, 846 Forest Road
Vail , CO 81657 United States
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Administrative offices will be closed Thanksgiving Day and the day after (Friday). The closure includes administrative functions, billing and customer service, construction activities, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '1' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Monday, Dec. 2.

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December 2019

District office early closure

December 24 from 12:00 pm to 5:00 pm
District Office, 846 Forest Road
Vail , CO 81657 United States
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Administrative offices will close at noon on Christmas Eve. The closure includes administrative functions, billing and customer service, construction activities, and routine field operations. Water and wastewater facilities will operate uninterrupted throughout the holiday weekend. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '1' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Thursday, Dec. 26.

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District offices closed

December 25
District Office, 846 Forest Road
Vail , CO 81657 United States

Administrative offices will be closed Christmas Day. The closure includes administrative functions, billing and customer service, construction activities, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '1' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Thursday, Dec. 26.

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