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February 2022
Customer Service office closed
The customer service office is closed Monday, Feb. 21, for Presidents Day. The closure includes billing and customer service, as well as routine field operations. Customers may make a credit card payment anytime online, by phone (call 970-476-7480 and press 1) or by using the payment drop box at the Vail office (846 Forest Road). Water and wastewater facilities operate uninterrupted every day. To report a water or sewer emergency, call 970-476-7480 at any time of day and press “4”…
Find out more »May 2022
District offices closed
Administrative offices will be closed for Memorial Day. The closure includes administrative functions, billing and customer service, construction projects, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '4' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Tuesday, May 31.
Find out more »July 2022
District offices closed
Administrative offices will be closed July 4 for Independence Day. The closure includes administrative functions, billing and customer service, construction projects, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '4' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Tuesday, July 5.
Find out more »September 2022
District offices closed
Administrative offices will be closed for Labor Day. The closure includes administrative functions, billing and customer service, construction projects, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '4' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Tuesday, Sept. 6.
Find out more »November 2022
Customer Service office closed
The customer service office is closed Friday, Nov. 11, in observance of the Veterans Day holiday. The closure includes billing and customer service, as well as routine field operations. Customers may make a credit card payment anytime online, by phone (call 970-476-7480 and press 1) or by using the payment drop box at the Vail office (846 Forest Road). Water and wastewater facilities operate uninterrupted every day. To report a water or sewer emergency, call 970-476-7480 at any time of…
Find out more »District offices closed
Administrative offices will be closed Thanksgiving Day and the day after (Friday). The closure includes administrative functions, billing and customer service, construction activities, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '4' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Monday, Nov. 29.
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