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December 2019
District office early closure
Administrative offices will close at noon on Christmas Eve. The closure includes administrative functions, billing and customer service, construction activities, and routine field operations. Water and wastewater facilities will operate uninterrupted throughout the holidays. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '4' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Thursday, Dec. 26.
Find out more »District offices closed
Administrative offices will be closed Christmas Day. The closure includes administrative functions, billing and customer service, construction activities, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '4' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Thursday, Dec. 26.
Find out more »January 2020
District offices closed
Administrative offices will be closed New Year's Day. The closure includes administrative functions, billing and customer service, construction activities, and routine field operations. Water and wastewater facilities operate uninterrupted every day of the year. To report a water or sewer emergency, call 970-476-7480 at any time of day and press '4' to be redirected to an answering service that will contact the correct employee(s) to assist. Normal business hours resume Thursday, Jan. 2.
Find out more »February 2020
Customer Service office closed
The customer service office is closed Monday, Feb. 17, for Presidents Day. The closure includes billing and customer service, as well as routine field operations. Customers may make a credit card payment anytime online, by phone (call 970-476-7480 and press 1) or by using the payment drop box at the Vail office (846 Forest Road). Water and wastewater facilities operate uninterrupted every day. To report a water or sewer emergency, call 970-476-7480 at any time of day and press “4”…
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