11:15 a.m., Aug. 15, 2023
District crews have completed the repair and all water services have been restored to impacted properties.
Once the repair is complete, crews reopen valves on the water main to restore water service. Properties may temporarily experience low water pressure until water lines refill. A temporary outage normally entraps some air in the water distribution system, which can cause water to have a cloudy appearance. It also stirs up sediment in water mains that may briefly cause discolored water. The water is safe to drink.
To clear your pipes of entrapped air and discoloration, run cold water faucets that do not have a screen, such as those in tubs or an outside spigot. Flush your lines until the water runs clear.
If you have questions, contact Customer Service at 970-477-5451 during normal business hours (8 a.m. to 4 p.m., Monday through Friday).
To report an after-hours water or sewer emergency, call 970-476-7480 and press ‘5’ to be redirected to emergency dispatch.
2:00 p.m., Aug. 14, 2023
Locates are complete and excavation for repair has begun. This has been a careful process due to driveway heating tubing that needed to be removed.
Crews will remain on site until this evening to work on the repair.
District staff is coordinating with property management to communicate with property owners and residents and water will remain off until the repair is complete.
Bottled water has been delivered to affected properties and is available with district staff onsite.
7:30 a.m., Aug. 14, 2023
At about 5 p.m. Sunday August 13, Eagle River Water & Sanitation District was notified of a water leak at residences at Forest Place at W. Frontage Rd. in Vail.
Crews arrived onsite to assess the situation and shut down a section of the water main to the four properties to minimize any potential water damage.
The four properties at Forest Place will have a temporary water outage until repairs can be completed.
District staff notified the property manager and are coordinating with them to communicate with property owners and residents. Bottled water has been delivered to affected properties and is available with district staff onsite.
Crews will be on site this morning and throughout the day to expose the pipe and begin repairs.