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Digital Accessibility Statement

Eagle River Water & Sanitation District (ERWSD) and Upper Eagle Regional Water Authority (UERWA) are committed to providing equal access to all Information and Communication Technology (ICT), which includes customer-facing websites, electronic communication, and digital documents such as portable document format (PDF). 

As part of this commitment, all new and redesigned ICT published after July 1, 2024, will conform to WCAG 2.1 Level AA compliance. These guidelines not only help make ICT accessible to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.

Existing ICT published prior to July 1, 2024, is archived content and may not meet these compliance standards. Upon request, a reasonable accommodation or modification will be provided for alternative access to ICT that do not meet these standards.   

ERWSD and UERWA will continuously test their ICT for ongoing compliance and make good faith efforts to remediate inaccessible ICT. ERWSD and UERWA welcome public feedback and will resolve issues in a timely manner should they arise.

If you need any special assistance or accommodations, please submit a request by completing the form below or by contacting our Accessibility Compliance Officer at:   

Phone: (970) 477-5451   

Address: 846 Forest Road, Vail, CO 81657 

Please allow three business days to receive a response to your request. 

*Please note that this website may link out to third-party inaccessible websites and documents that do not have accessible content. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with accessing content on our site. 



Digital Accessibility Form

This form may be used by anyone who wishes to:

  • Report inaccessible Information and Communication Technology (ICT)
  • Request an accommodation or modification
  • Provide feedback or suggestions to improve accessibility  

You will receive a response to the email address provided below within three (3) business days:  

The service area of the District and Authority includes the towns of Vail, Avon, and Minturn, as well as unincorporated communities from EagleVail through Edwards, Colorado. 
Please check one of the following: