The Eagle River Water & Sanitation District and Upper Eagle Regional Water Authority are located in a beautiful high-altitude setting with varied mountainous terrain that presents unique challenges for providing water and wastewater services. The water distribution system consists of 240 miles of pipeline and other equipment to deliver drinking water to customers in the District and Authority service areas, and another 210 miles of pipeline is used to collect wastewater.
To maintain the highest quality of service for customers, maintenance and improvement projects are periodically required. Customers may notice the District’s red trucks and other equipment while employees are replacing or repairing pipelines or performing needed upgrades for the various facilities. These efforts are part of our ongoing commitment to provide efficient, effective, and reliable water and wastewater utility services in a manner that respects the natural environment.
Scheduled or unscheduled interruptions in service may occur during construction. Affected customers will be notified at least 48 hours in advance of scheduled service interruptions by various means, including telephone calls, door-to-door notification, door hangers, or fliers. Unscheduled service interruptions may be communicated to customers via phone calls or door-to-door notification. If an unscheduled interruption does occur, District employees and contractors are working diligently to restore service as quickly as possible.