Customer Service

The Eagle River Water & Sanitation District (District) provides round-the-clock emergency response.

Report a leak, main break, or other service problem by calling 970-476-7480.

The District's Customer Service Department is responsible for delivering quality service in the areas of utility billing and customer support. This includes customer contact (telephone and walk-in), payment processing/cashiering, credit/collections, meter reading, and billing and tap fee collection.

Contact a District Customer Service Specialist by calling 970-477-5451.

The Customer Service Office is open Monday through Friday, 8:00 am - 5:00 pm.